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Jennifer Smerdel

Service Designer, Mayo Clinic

Jennifer Smerdel is a service designer at the Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Innovation and Design, where she has proudly helped to tackle challenges relating to the patient and caregiver and Mayo Clinic staff experience. Jennifer combines analytical thinking and creativity to help patients, caregivers, clinicians, and allied health support staff overcome roadblocks and ease pain points within the ever-growing field of healthcare, in order to result in a better and more empathetic experience for patients and their families.

Presentation Videos

2020 Sessions

Thursday, September 26

Session 12 - Presentations Powered by PechaKucha, Part II

1:00 p.m. - 1:30 p.m.
Mayo Civic Center, 2nd Floor, Grand Ballroom